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Privacy Policy

This Privacy Policy explains how Betamina Casino ("we", "us", "our") collects, processes, stores and protects personal information of users ("you", "player") who visit our website at https://betamina.com/ or register an account with us. By using our services, you agree to the practices described in this Policy. This document is effective as of 2026 and applies to all players accessing Betamina Casino, which operates under a license issued by Comoros (AOFA).

1. Information We Collect

To provide you with a secure and personalized gaming experience, we collect different categories of personal data, including:

  • Identification data: full name, date of birth, nationality, gender, government-issued ID documents.
  • Contact data: email address, phone number, residential address.
  • Account data: username, password, security questions, account preferences.
  • Financial data: payment method details, transaction history, deposit and withdrawal records.
  • Technical data: IP address, device type, browser, operating system, language settings.
  • Gameplay data: bets, wins, losses, bonus usage, session times and game preferences.
  • Communications: records of correspondence with our customer support team.

2. How We Use Your Information

Betamina Casino processes your personal data for the following purposes:

  • To create, manage and verify your player account.
  • To process deposits, withdrawals and bonus payments (including the Welcome Bonus of 100% up to $500 and additional offers).
  • To comply with anti-money laundering (AML), know-your-customer (KYC) and responsible gambling obligations.
  • To prevent fraud, multi-accounting, collusion and other prohibited activities.
  • To personalize your experience and recommend suitable games from providers such as NetEnt, Pragmatic Play, Evolution Gaming, Nolimit City, Hacksaw Gaming, Playtech, Yggdrasil and others.
  • To send service updates, promotional offers and newsletters (where you have consented).
  • To improve our website, games and customer support services.

3. Legal Basis for Processing

We rely on the following legal grounds to process your personal data: performance of our contract with you, compliance with legal and regulatory obligations under our Comoros (AOFA) license, our legitimate interests in operating and securing the platform, and your consent where required by applicable law.

4. Sharing of Information

We do not sell your personal data. However, we may share information with trusted third parties when necessary, including:

  • Licensed payment processors and banks for handling transactions.
  • Identity verification and AML compliance providers.
  • Game providers and software suppliers integrated into our platform.
  • Regulatory authorities and law enforcement, when legally required.
  • IT, hosting, analytics and customer support service partners.

All third parties are required to handle your data in accordance with confidentiality and data protection standards.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to ensure proper functionality, remember your preferences, analyze traffic, and deliver relevant marketing content. You can manage cookie preferences through your browser settings, although disabling certain cookies may affect site performance.

6. Data Retention

We retain your personal data for as long as your account is active and for an additional period required by applicable gambling, financial and tax legislation. Once retention periods expire, your data is securely deleted or anonymized.

7. Data Security

Betamina Casino implements industry-standard technical and organizational measures to protect your personal data, including SSL encryption, secure servers, restricted access controls and regular security audits. While we strive to safeguard your information, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal retention obligations.
  • Object to or restrict certain types of processing.
  • Withdraw your consent to marketing communications at any time.
  • Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact our support team via the official channels listed on our website.

9. Responsible Gambling and Age Restrictions

Our services are intended for users aged 18 or older (or the legal gambling age in your jurisdiction). We may process additional data to support responsible gambling tools such as deposit limits, self-exclusion and reality checks.

10. International Data Transfers

As an international platform supporting players in multiple languages, including English, Chinese, French, Russian, Spanish, Polish and Portuguese, we may transfer your personal data to countries outside your jurisdiction. We ensure that adequate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies or legal requirements. The latest version will always be available on our website with the date of the most recent update. Continued use of Betamina Casino after changes are published constitutes acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, please contact Betamina Casino through the official support channels available at https://betamina.com/.

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